Troubleshooting
The following articles provide guidance on how to fix common issues.
If you are not quite sure what is going wrong a good first step is to run the automatic troubleshooter.
Topics
Automatic troubleshooter
Sometimes things just go wrong and it may be difficult to work out what is going wrong.
Cryptographic exception
If you have run the automatic troubleshooter and seen a message that looks something like this:
2bit to 64bit transition
Recently Arup has been upgrading the Microsoft Office installation from 32-bit to 64-bit. This can lead to problems with the installed version of the ArupCompute Excel plugin as its bitness must match the installed version.